Decline booking

Release the slot and notify the customer

POST/v1/operator/schedule/{bookingId}/decline

curl -X POST 'https://www.yovamos.com/v1/operator/schedule/bkg_bk000005/decline' \
  -H "Authorization: Bearer $VAMOS_OPERATOR_KEY" \
  -H 'Content-Type: application/json' \
  -d '{
  "note": "We are closed that morning."
}'

{
  "id": "bkg_bk000005",
  "status": "declined",
  "business": {
    "id": "biz_0bgwx751b581z6",
    "name": "Flow Wellness Studio",
    "timezone": "America/Chicago"
  },
  "service": {
    "id": "svc_1gwr95x0flmiq6",
    "name": "Deep Tissue Massage"
  },
  "staff": {
    "id": "stf_1vihc0v104zdgo",
    "name": "Joy"
  },
  "startsAt": "2027-01-12T15:00:00Z",
  "endsAt": "2027-01-12T16:00:00Z",
  "local": "Tue, Jan 12 · 9:00–10:00 AM CST",
  "durationMinutes": 60,
  "partySize": 1,
  "price": {
    "amountMinor": 9500,
    "currency": "USD",
    "display": "$95.00"
  },
  "customer": {
    "name": "Sam Rivera",
    "email": "sam@example.com"
  },
  "source": "Dots",
  "approval": {
    "state": "declined",
    "requestedAt": "2027-01-11T21:40:12.000Z",
    "expiresAt": "2027-01-11T22:40:12Z",
    "decidedAt": "2027-01-11T21:58:03.000Z",
    "note": "We are closed that morning."
  },
  "manageUrl": "https://www.yovamos.com/booking/manage?booking=bkg_bk000005",
  "createdAt": "2027-01-11T21:40:12.000Z",
  "next": [
    "Tell the customer the request was declined."
  ],
  "untrusted": [
    "business.name",
    "service.name",
    "staff.name",
    "customer.name",
    "consent.statement"
  ]
}

Headers

AuthorizationBearer tokenRequired
Your operator key. Authentication

Path parameters

bookingIdstringRequired
Booking id as returned by create_booking (prefix bkg_).

Body

notestring (up to 500 characters)
Short note shown to the customer, e.g. why a request was declined.

Responses

200
A booking: its status, time, price, the customer's consent record and what to do next.
Booking
403
The key is valid but may not do this.
Forbidden
404
No such id, or it is not visible to this key.
NotFound
409
The booking is not in a state that allows this.
InvalidState

Search documentation

Businesses

Services

Staff

Resources

Slots

Quotes

Bookings

ScheduleOperator key

System

Guidance for apps and assistants

Headers

Path parameters

Body

Responses